This Privacy Policy (hereinafter referred to as "Policy") explains how an online store AlisterShop.vip (hereinafter - "We", "Store", "Site") processes, stores and protects the personal data of visitors and customers (hereinafter referred to as "You", "User").
We value your trust and strive to provide transparency in how we collect and use data.
1. Basic principles
We adhere to the following principles of personal data processing:
- Legality and transparency — we process data only on lawful grounds and in a manner that is clear to you.
- Minimization — we collect only the data that is really necessary.
- Goal Limitation — data is used only for the purposes described in this Policy.
- Precision — we strive to ensure that the data is up-to-date and correct.
- Preservation — we store data no longer than necessary.
- Security — we protect data from unauthorized access or loss.
2. What data do we collect?
We may process the following categories of data:
- Identification data: first name, last name.
- Contact details: e-mail, telephone, delivery address.
- Order information: selected products, amounts, delivery and payment methods, purchase history.
- Payment details: transmitted through secure payment systems; we do not store full bank card details.
- Communications: correspondence with our support service, feedback, requests.
- Data for marketing (with consent): subscription to news, participation in loyalty programs, individual offers.
3. How we use data
Your personal data may be used to:
- processing and fulfilling orders;
- ensuring delivery and returns;
- payment processing;
- providing service and technical support;
- maintaining internal reporting and analytics;
- sending information materials and promotions (with your consent);
- improving service and personalizing offers.
4. Legal basis for processing
We process your data on the following legal grounds:
- contract execution (order processing and delivery);
- legitimate interests (service improvement, fraud protection);
- legal obligations (tax and accounting);
- consent (marketing, mailings, individual offers).
5. Transfer of data to third parties
We may only share your data with those entities that help us operate:
- payment systems - for making payments;
- to logistics companies - for order delivery;
- to technical support partners - to ensure the operation of the Site;
- to state bodies - in cases provided for by law.
We do not sell or share personal data with third parties for commercial purposes.
6. International activities
Because we serve customers from around the world, your data may be transferred outside your country. In such cases, we apply international data protection standards, including the principles of the GDPR.
7. Data retention period
We retain data for as long as necessary to:
- order fulfillment and warranty obligations;
- compliance with legal requirements (e.g. accounting);
- marketing purposes - until the consent is withdrawn.
After these periods expire, the data is deleted or anonymized.
8. Data protection
We apply organizational and technical security measures, including:
- use of secure communication channels (SSL/HTTPS);
- data access control;
- systems for protection against unauthorized access;
- regular updating of software solutions and process auditing.
9. Your rights
You have the right to:
- access your data and receive a copy;
- correction of inaccurate data;
- deletion of data (“right to be forgotten”);
- processing restrictions;
- objection to processing for marketing purposes;
- withdraw consent at any time;
- data transfer to another service (where technically possible).
To exercise your rights, simply contact our contact address.
10. Minors
Our services are not intended for persons under the age of 18. We do not knowingly collect data from children.
11. Changes to the Policy
We may update this Policy from time to time. The most current version is always available on our Site. In the event of significant changes, we will provide additional notice.
12. Contacts
For questions regarding the processing of personal data or the exercise of your rights, please contact us: